Privacy Policy

Kjek ("Kjek," "we," "us," or "our") operates the AI Voice Assistant service available at kjek.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Service.

By creating an account or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please do not use the Service.

Account information. When you sign up or log in through Auth0, we receive information associated with your account, such as your user identifier, email address, display name, and profile picture (if provided by your identity provider).

Voice and conversation data.When you use the push-to-talk feature, your browser captures audio from your microphone. That audio is sent to our servers and to third-party providers for transcription. The resulting text, your messages, and the assistant's replies are stored in our database as your conversation history.

Technical and usage data. We may automatically collect information such as your IP address, browser type, device information, request timestamps, and error logs when you interact with the Service. This helps us operate, secure, and improve the Service.

Cookies and similar technologies. We use cookies and related technologies for authentication and session management. See our Cookie Policy for details.

We use the information we collect to:

• Provide, maintain, and improve the AI voice assistant experience;
• Authenticate you and manage your account;
• Transcribe speech, generate assistant responses, and synthesize speech;
• Store and display your conversation history;
• Respond to support requests and communicate with you about the Service;
• Monitor performance, detect abuse, and protect the security of the Service;
• Comply with legal obligations and enforce our Terms of Service.

We rely on trusted third parties to deliver core functionality. These providers process data on our behalf and under contractual obligations appropriate to their role:

• Auth0 — user authentication and identity management;
• OpenAI — speech-to-text transcription (Whisper) and large language model responses;
• Cartesia — text-to-speech synthesis for assistant replies;
• Cloud infrastructure providers — hosting, databases, and related infrastructure used to run the Service.

When you use the Service, your audio, transcripts, and messages may be transmitted to these providers as necessary to fulfill your requests. Their processing is governed by their own privacy policies in addition to our agreements with them.

If you are located in the European Economic Area or the United Kingdom, we process personal data on the following bases:

• Contract — to provide the Service you request;
• Legitimate interests — to secure, maintain, and improve the Service, provided those interests are not overridden by your rights;
• Consent — where required, such as for microphone access in your browser;
• Legal obligation — where we must comply with applicable law.

We retain account information and conversation history for as long as your account is active or as needed to provide the Service. We may retain certain information longer where required by law, to resolve disputes, enforce agreements, or for legitimate business purposes such as security logging.

You may request deletion of your account and associated data by contacting support@kjek.com. We will respond within a reasonable timeframe, subject to legal retention requirements.

We do not sell your personal information. We may share information:

• With service providers who assist in operating the Service;
• If required by law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Kjek, our users, or others;
• In connection with a merger, acquisition, or sale of assets, with notice where required by law.

Your information may be processed in countries other than your own, including the United States, where our infrastructure and service providers may be located. Where required, we implement appropriate safeguards for cross-border transfers of personal data.

Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to data portability or withdrawal of consent where applicable.

You can control microphone access through your browser settings. You may also manage authentication cookies as described in our Cookie Policy.

To exercise privacy rights, contact support@kjek.com. We may need to verify your identity before fulfilling a request. If you are in the EEA or UK, you may also lodge a complaint with your local data protection authority.

We implement reasonable technical and organizational measures designed to protect personal data, including encrypted connections (HTTPS), access controls, and secure credential handling. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may also be communicated through the Service or by email where appropriate. Continued use after changes become effective constitutes acceptance of the updated policy.

For questions about this Privacy Policy or our data practices, contact:

Kjek
Email: support@kjek.com
Website: kjek.com